Integrated Front Door

Integrated Front Door (IFD)


All enquiries/referrals for both Social Care and Early Help should go through one single front door referred to as the Integrated Front Door (IFD). This is the only public contact point for Early Help and Children’s Social Care.  The IFD for West Sussex Children Services ensures that all enquiries and referrals are triaged upon receipt and directed to the appropriate service to support with the query, providing a seamless process with children receiving a service proportionate to their needs in a timely way.

This expertise of the team comprises of qualified Early Help specialists, qualified Social Care specialists, qualified managers, Customer Service Centre Agents and social care referral advisors.

The Integrated Front Door was formerly know as MASH.

If you have information or concerns about a child, you should inform the Integrated Front Door (IFD) during office hours on the number shown.

Integrated Front Door (IFD)


Telephone: 01403 229900